Privacy Policy

1. Introduction

Reetu Academy, Inc. ("we," "us," or "our"), operating as Brand Starter Academy, is committed to protecting the privacy of individuals who visit our website, use our services, or participate in our programs. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By accessing or using our website at reetumaz.co or any of our related services, you agree to the terms of this Privacy Policy.

2. Information We Collect

A. Information You Provide Directly

• Name, email address, and phone number when you fill out a contact form or sign up for our programs
• Billing information when you make a purchase (processed by third-party payment processors)
• Any information you submit through coaching applications, surveys, or questionnaires
• Messages, comments, or content you post in our community spaces

B. Information Collected Automatically

• IP address, browser type, operating system, and device information
• Pages viewed, time spent on pages, and navigation paths
• Referring URLs and search terms used to find our site
• Cookies and similar tracking technologies (see Section 6)

C. Payment Information

We do not store credit card numbers or full payment details on our servers. All payment processing is handled by third-party payment processors (such as Stripe) that comply with PCI-DSS standards.

3. How We Use Your Information

• To provide, operate, and improve our services and programs
• To process transactions and send related information
• To communicate with you about your account, purchases, or inquiries
• To send marketing communications (with your consent, where required)
• To personalize your experience and deliver relevant content
• To monitor and analyze usage trends and improve our website
• To detect, prevent, and address fraud or technical issues
• To comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction that requires a legal basis for processing personal data, we rely on the following:

• Consent: Where you have given us explicit consent to process your data for specific purposes
• Contract: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided those interests do not override your rights
• Legal Obligation: Where processing is necessary to comply with a legal obligation

5. Marketing Communications

We may send you marketing emails about our programs, products, and services. You can opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email, or by contacting us directly. Please note that even if you opt out of marketing emails, we may still send you transactional or service-related communications.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. These include:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance (e.g., Meta Pixel)

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

7. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our business, such as payment processors, email service providers, hosting providers, and analytics platforms
• Business Partners: Trusted partners who assist in delivering our programs, only to the extent necessary
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

8. Legally Required Disclosures

We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of users or the public.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Canada and the United States. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.

11. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request a copy of the personal information we hold about you
• Correction: The right to request that we correct inaccurate or incomplete information
• Deletion: The right to request that we delete your personal information
• Restriction: The right to request that we restrict the processing of your information
• Portability: The right to receive your personal information in a structured, commonly used format
• Objection: The right to object to processing based on legitimate interests
• Withdraw Consent: The right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at reetu@onlinebrandstarter.com.

12. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to delete personal information we have collected from you
• The right to opt out of the sale or sharing of personal information
• The right to correct inaccurate personal information
• The right to limit the use of sensitive personal information
• The right to non-discrimination for exercising your privacy rights

We do not sell personal information as defined under the CCPA/CPRA. To submit a request, contact us at reetu@onlinebrandstarter.com.

13. Virginia and Other State Privacy Rights

Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights to those described above, including the right to access, correct, delete, and opt out of targeted advertising and certain profiling. To exercise these rights, please contact us using the information provided in Section 18.

14. Community and User-Generated Content

If you participate in our community spaces, forums, or coaching groups, any information you share in those spaces may be visible to other members. Please be mindful of the information you share in public or semi-public community settings. We are not responsible for information you choose to disclose in these spaces.

15. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

16. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

17. Agent Authorization

You may designate an authorized agent to submit a privacy request on your behalf. To do so, you must provide the agent with written permission and we may require you to verify your identity directly with us before processing the request.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

19. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: